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Last updated: 5 September 2026
Welcome to Maison-Rivera. The terms "we", "us", and "our" refer to Maison-Rivera. We operate this store and website, including all related information, content, features, tools, products and services, to provide you with a curated online shopping experience (the "Services"). The Services are powered by Shopify, which enables us to operate and deliver them to you.
These Terms of Service (the "Terms") describe your rights and responsibilities when using the Services. They incorporate by reference any additional policies referenced herein, including our Privacy Policy.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the Services immediately.
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, and that you consent to any minor dependents using the Services under your supervision.
You may be required to provide certain information, such as your name, email address, billing details, and shipping information. You represent that all information you provide is true, complete, and accurate, and that you have the legal right to provide it.
You are responsible for maintaining the confidentiality of your account credentials. You may not transfer, sell, or licence your account to any other person.
We make every reasonable effort to display accurate product information. However, colours and product appearance may vary depending on your device, monitor settings, or lighting. We do not guarantee that product descriptions, photos, or renderings will meet your expectations.
All product descriptions, pricing, and availability are subject to change at any time without notice. We may discontinue any product, impose limits, or restrict sales to certain regions or individuals at our discretion.
When you place an order, you submit an offer to purchase. Maison-Rivera may accept or decline your order for any reason. Your order becomes accepted only when we issue an order confirmation.
We must receive and process your payment before an order is considered accepted. If we reject or modify your order, we will attempt to notify you using the contact details you provided.
All purchases are subject to our Refund Policy. You additionally represent that purchases are for personal use and not for resale or export.
Prices and promotions may change without notice. The price charged for a product will be the price listed at the time your order is placed and shown on your order confirmation. Import duties, customs fees and taxes are covered by us as described in our Shipping Policy, and standard shipping is provided free of charge to all regions we serve. Nothing further will be due upon delivery.
You must provide accurate billing and payment information. By submitting payment details, you represent that the information is valid and correct, that you are authorised to use the payment method, that charges will be honoured, and that you agree to pay all applicable amounts including taxes and fees.
Delivery timeframes are estimates only, not guarantees. We are not liable for delays caused by carriers, weather, customs processes, or events beyond our control. Upon transfer of the product to the carrier, risk of loss passes to you.
For full details please refer to our Shipping Policy at: maison-rivera.com/pages/shipping-policy
All content in the Services — including logos, text, images, product descriptions, graphics, videos, trademarks, design elements, and layout — is owned by Maison-Rivera, Shopify, affiliates, or licensors, and is protected by international copyright, trademark, and intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, copy, distribute, display, create derivative works, or sell any content from the Services without prior written permission. All rights not expressly granted are reserved.
We may provide access to tools developed by third parties. These tools are provided "as is" and "as available". We do not monitor or control such tools, and we are not liable for issues arising from their use. Your use of any optional third-party tool is entirely at your own risk.
The Services may contain links to third-party websites or services. We do not endorse, control, or guarantee these sites. You access such third-party content at your own risk. Any issues related to third-party purchases or services must be directed to that third party.
Maison-Rivera uses Shopify as its platform provider, but all purchases through our store are made directly with Maison-Rivera. By using the Services, you acknowledge that Shopify is not responsible for your transactions with us, including product quality or safety, liability for loss or damage, or claims related to your purchases. You expressly release Shopify from all claims concerning your transactions with Maison-Rivera.
All personal information collected through the Services is governed by our Privacy Policy, and some data may also be processed under Shopify's Privacy Policy. Because Shopify hosts our Services, your information may be transferred internationally to provide the Service. See our Privacy Policy for full details at: maison-rivera.com/pages/privacy-policy
If you submit feedback, reviews, suggestions, or other content ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute it for any purpose.
You warrant that you own or control the rights to the Feedback, that your Feedback complies with applicable laws and these Terms, and that you are not misleading us or impersonating others. We may remove any Feedback that violates these Terms or is otherwise inappropriate.
Occasionally, information in the Services may contain errors, inaccuracies, or omissions regarding product descriptions, pricing, shipping details, or availability. We reserve the right to correct such issues at any time, including after you place an order.
You may not use the Services for unlawful, harmful, abusive, fraudulent, or unauthorised purposes. Prohibited behaviour includes violating laws, infringing intellectual property, harassing or harming others, uploading viruses or malicious code, scraping or harvesting data, attempting unauthorised access, or interfering with service functionality. Violation of these rules may result in immediate account termination.
We may terminate or suspend your access to the Services at any time and without notice. You remain responsible for all charges incurred up to the date of termination.
Except where prohibited by law, the Services and all products are provided "as is" and "as available". We make no warranties regarding uninterrupted or error-free service. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow disclaimers; in such regions, only the legally permissible portions of this section apply.
To the fullest extent permitted by law, Maison-Rivera and its affiliates are not liable for indirect, incidental, punitive, or consequential damages, including lost profits, lost revenue, lost savings, data loss, or replacement costs, even if advised of the possibility of such damages.
You agree to indemnify and hold harmless Maison-Rivera, Shopify, and affiliates from claims arising out of your breach of these Terms, your violation of any law, or your use of the Services.
If any provision is found unenforceable, the remainder of the Terms will continue in full force.
Failure to enforce any right does not constitute a waiver. These Terms and referenced policies constitute the entire agreement between you and Maison-Rivera.
You may not assign your rights under these Terms without our consent. We may assign our rights at any time.
For customers in the United Kingdom: these Terms are governed by the laws of England and Wales.
For customers in the European Union: these Terms are governed by applicable EU consumer protection law and you may bring proceedings in your country of residence.
For customers in the United States: these Terms are governed by applicable federal and state law.
We may update these Terms at any time. Material changes will be communicated as required by law. Your continued use of the Services constitutes acceptance of updates.
For full details on our store policies please refer to:
E-Mail: info@maison-rivera.com Contact form: maison-rivera.com/pages/contact Customer service: Monday to Friday between 9:00 am to 5:00 pm (GMT)